Solution Question 4: Critical Evaluation of Systemic Thinking Adopting the definition of CIPD (2023), systemic thinking represent an approach of

Executive Summary The significance of the set of terms and conditions chosen from XXX organisation has been assessed in relation to its impact on the organisation. This pertains to the domains of potential hazards related to subpar quality, time delays, escalated expenses, and unethical conduct in effective administration. In addition, the monitoring and administration of essential performance measures have been taken into consideration by utilising the selected terms and conditions. The terms and conditions can be found in appendix 1 of this report. Ultimately, the concept of "battle of the forms" has been chosen as the most effective approach to reaching a mutual agreement that aligns with an organisation's own terms and conditions. The terms and conditions selected in XXX are utilised in the General Conditions of Purchase, which are standardised T&Cs employed in procuring services for the organization. This applies regardless of the quantity of resources utilised in the order, the associated risks, and the specific requirements. The findings in this report demonstrate that their terms and conditions are successful in guaranteeing the provision of high-quality services to XXX. This involves improving the supply process in a timely manner while ensuring that ethical considerations are properly addressed. An optimal approach also includes utilising these terms and conditions to address performance concerns and assess progress. In order to address the issue of conflicting terms and conditions in the "battle of the forms," the terms and conditions of various suppliers are compared and analysed beforehand to ensure that they are aligned and consistent. In order to fulfill the desired objective of the report, many analytical methods such as the Mendelow Matrix, risk register, contract management cycle, and assessment of the value and impact of vulnerability and risks were employed, following the guidance provided by the CIPS Module Notes. Based on the results and conclusions, several recommendations might be derived. These include:

• Expand the terms and conditions by adding additional clauses to make them more comprehensive.
• Verify that the suppliers selected have prior experience in providing comparable services to prevent battle of the forms.
• Include provisions in the terms and conditions that align with relevant KSA legislations to enhance their applicability.
• Conduct a benchmark analysis on top-performing organisations in the oil and energy industry in the KSA to enhance their terms and conditions
• Enhance the expertise of the PS&M teams to effectively manage the terms and conditions without encountering significant difficulties.

 

Executive Summary For this second assessment in CIPS practitioner qualification, it evaluate role of contract terms and conditions.  By using ADNOC Onshore organisation as the organisation of focus, the role of terms and conditions to enhance management of risks of quality, time extension, costs overruns  and unethical issues which affect stakeholders. As part of this assessment, the performance measures and management in ADNOC Onshore practices have equally been put into consideration. For ADNOC Onshore which operates in United Arab Emirates onshore and offshore operations, the terms and conditions are identified as appropriate for enhancing the organisation competitiveness in this sector. This is since the terms and conditions influence on the risk level and power held to implement contracts. In regard to the findings, they indicate that the terms and conditions are appropriate for ensuring that the organisation is well positioned to engage most qualified suppliers. The relevance of using the terms and conditions are essential for ensuring success in solving the different issues faced. Further, from the different findings, they evidence the terms and conditions as force majeure, performance, quality requirements, cost management, indemnity, insurance cover and risks. Also, the findings note that for ADNOC Onshore different departments working in synch, the terms and conditions are identified as essential to link them with all their departments. This is for ADNOC Onshore ensuring dominance of their oil and gas sector maintaining competitiveness in their practice. Finally, battle of forms have been used with their importance guiding establishment of mutual agreement on best practice to implement contracts. The outcome of this is different terms and conditions existing with a mutual agreement attained. At the end, from the different gaps and challenges identified in this report, the suggested recommendations are;

• Improve the awareness level amongst the PS&M teams for aligning their terms and conditions in different contracts
• Establishing various terms and conditions for their different spend categories
• Mutually agree on the different terms and conditions for solving battle of the forms issue
• To initiate technology and innovativeness for the overall PS&M operations
• Be able to implement various KPIs and SLAs on contract adoption