Description
Question
Recommendations for Healthcare System
Provide specific recommendations for Proximie’s business model within a chosen national healthcare system. Consider how Proximie can adapt its model to the regulatory, cultural, and financial conditions of the chosen healthcare system. Make clear, actionable suggestions for Proximie to improve its value proposition or market position within the context of that healthcare environment
Solution
Recommendations for Healthcare System
The Saudi Arabia’s Ministry of Health (MOH) is an entity funded by the government and offering healthcare services throughout the Kingdom, and concentrating especially on quality and accessibility of care, in accordance with Vision 2030’s objectives to transform Saudi Arabia’s healthcare (Chowdhury et al., 2021). The MOH is committed to promoting healthcare technology, improving the quality of healthcare service delivery, and increasing access to specialised care, most particularly in the underserved areas.
To integrate effectively into the MOH healthcare system, Proximie will need to adapt to Saudi Arabia’s unique regulatory, cultural and financial environment, and this means its business model will need to be adjusted. Proximie will have to comply with the regulations from the HIPAA rule, which protects healthcare data from unauthorised use and disclosure and National Data Management Office (NDMO) that run very strict rules on the use of any medical device and on how to use health data (Oikonomou et al., 2019). Proximie’s alignment with these standards helps the company rise to being a secure and reliable partner and makes it gain access to Saudi hospitals and trust in the healthcare system.
Proximie’s alignment with Saudi Arabia Healthcare Transformation goals represented by Vision 2030 is crucial culturally, to demonstrate its participation in helping Saudi Arabia achieve those goals. In Vision 2030 the focus was on healthcare modernization, including digitalisation and the extension of the scope of healthcare to these remote areas. To solve the problem of shortage of specialised surgeons in the rural regions, the XR platform offered by Proximie should position itself as a solution to high quality, remote surgical support and professional collaboration. Demonstrating that, even in areas with little local resources, it is possible to standardise care and elevate surgical expertise using Proximie’s platform would be through launching pilot programs in its underserved MOH hospitals (Alasiri & Mohammed, 2022). Proximie can also grow in cultural acceptance by emphasising how its technology aligns with Vision 2030, and thereby aligns with the public health system in Saudi Arabia.
In addition, given that the MOH is funded by the government and is often driven by the need to find cost effective solutions, Proximie should offer financially viable subscription options, or explore the value pricing model, where charges are linked to patient outcome and operational efficiency improvement measures. Proximie could also secure public sector funding from collaborative engagement with the Saudi healthcare bodies like Saudi Health Council to receive endorsements and funding through the public sector for Proximie’s presence in Saudi healthcare ecosystem (Al-Hanawi et al., 2020).
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- Within six months, PS&M personnel will be provided with chances for capacity building through partnerships with educational institutions to gain knowledge and skills for implementing category management.
- The PS&M would become more motivated in the long run by providing recognition and benefits for pursuing category management implementation.
- Within a year, an effective change management strategy would be pursued, focusing on tracking the change and spotting change resistance
1.0 Introduction
1.1 ADNOC Organisation Background
In this report, the organisation of focus is Abu Dhabi National Oil Company (ADNOC). This is for understanding the impact of contract terms and conditions on distribution of risk and power with their suppliers. This is an organisation which began its operation in 1971 and today is ranked as the leader in diversified energy group which is owned by Abu Dhabi Government (ADNOC, 2022). The organisation network of holistically integrated business has based their operations across the entire energy value chain assisting their capacity for meeting overall demands of the consistently changing energy markets. For remaining competitive, the organisation has allocated $15 billion for advancing and accelerating lower-carbon solutions, investment in new energy solutions and decarbonisation technologies for lowering their carbon intensity with 25% by 2030 and successfully facilitating their NetZero by 2050 target. The company has a network of fully operational companies that operate throughout the entire hydrocarbon value chain, handling tasks including exploration, production, processing, storing, refinement, and supply in addition to manufacturing a wide range of petrochemical products. I work as a Contract Engineer for ADNOC Offshore, one of the company's divisions. The offshore division of ADNOC is responsible for the delivery and development of oil and gas resources in the waters surrounding Abu Dhabi. With OPEX and CAPEX, ADNOC Offshore spends over 3,000 million dollars annually. The organisation structure is as illustrated in figure 1; Figure 1: ADNOC Organisation Structure1.2 Identified Category Management
The deployment of the iSourcing system, a technology-focused procurement procedure, was chosen as the category management in this study. The need for oil and gas has significantly expanded in the modern era since the Covid-19 epidemic. As a result, ADNOC is forced to spend money on equipment to help them process and refine more oil and gas products. In light of this, the team leader's responsibility is to see that an iSourcing system is in place and can be utilised to purchase the new machines that the company needs to upgrade its operations. Locally in UAE, regionally in the Middle East, and internationally in Western nations, this would apply. This project aims to produce a report outlining the implementation of the change approach. This is done while ensuring the team members and leader have the necessary abilities to carry out the plan successfully. Implementing the new category management strategy is the kind of change being sought. The learner will be the team leader throughout the full category management process since a team has been chosen to oversee the deployment of iSourcing. The practical approach would be utilising various tools and strategies that demonstrate leadership and best practices in change management, along with a focus on the category management data from the ADNOC firm.2.0 Change Management Approach
2.1 Introduction of the Required Change Process
In its Procurement Supply and Management (PS&M) budget, ADNOC had allocated roughly 10 million UAEis before the COVID-19 epidemic. Up to 5,000 domestic and foreign providers are currently utilised in this. Because of the significant financial allocation in PS&M, the ADNOC sourcing method is crucial to their operations in this scenario. Logistics, equipment, and facility administration are all purchased separately by the organisation, all of which fall under the organisation's primary spending categories of computers and technical systems. As a result, they lack a centralised system that would allow all departments to be involved in aiding the procurement procedure (CIPS, 2020). The Burke-Litwin Model (Coruzzi, 2020) can pinpoint the internal and external factors that contributed to the identified change. This model ranks the many change drivers according to their importance and provides evidence of each one in figure 2; Figure 2:Drivers of Change Model When taking into account the ADNOC organisation and indicated change, these elements have the following effects, as stated in Table 1: Table 1:Summary of the Drivers of Change in ADNOC OrganisationFactors of change | Explanation |
External environment | Supply chain networks have been significantly impacted since COVID-19. ADNOC's ability to replenish stock, equipment, and machinery has been affected. Therefore, ADNOC would participate in strategic alliances by including diverse actors and intermediates in the complete value chain through iSourcing |
Individual and oganisational performance | ADNOC's investment in iSourcing would reduce PS&M turnover, everyone's performance, and supply chain network satisfaction. |
Leadership | To ensure iSourcing success, the PS&M will lead and manage efficiently. This inspires and guides other organisations to iSourcing success. |
Mission and strategy | The achievement of ADNOC's aim to provide high-quality oil and gas products would be ensured by the deployment of iSourcing. The justification for this is to quickly and effectively engage highly qualified vendors. |
Organisation culture | Implementing iSourcing would promote the collaborative and teamwork-oriented organisational culture of ADNOC. This is due to the platforms offered by iSourcing that provide suitable options for teamwork and collaboration. |
Task requirements and individual skills | Employees at ADNOC lack the knowledge and skills necessary to deploy iSourcing. This deficit might be filled by offering possibilities for professional advancement. Implementation of the change would be successful. |
Employee motivation | This report's proposal suggests that providing monetary and non-monetary rewards is necessary to encourage people to adopt iSourcing. This is for employing remarkably contemporary systems of practice. |