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Solution
Question 4- Key Observations made by Lead Character for being Addressed
The key observations made by lead character are primarily areas of inefficiency in leadership in place affecting the organisation operations. The failure of the organisation to be future ready was a significant barrier towards its success. This was identified by organisation values in most HR documents being more than 10 years and majority being of questionable relevance and value to the organisation current and future expectations. Also, the organisation lacked a prepared in embracing change as part of their transformation to be future oriented. These findings are supported by Chapter 9 notes which had noted a transformational leadership as valuing change. This is as opposed to the transactional leadership valuing stability. Hence, the lead character had linked the current operations in SB as transactional and not transformational. Despite the change process being inevitable, the lead character had noted on existence of a major resistance to change in SB. This is due to favouring traditional approaches of doing business which need to be altered and embrace more modernised operation systems. This is with a paradigm shift towards recruiting Tec savvy employees who would improve the margins of the business operations. All these areas would be anchored on the organisation structure and system of operations to be future oriented. The best practice would be to pursue an evidence-based practice for identifying the key aspects for implementation in transformation process. In Chapter 1 notes, for addressing issues in an organisation leadership, evidence-based management (EMB) need to be implemented. This implies decisions and organisation initiatives informed by best available scientific evidence.
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