Solution

Task- Questions

1.1

An organisation structure has a direct correlation with performance (Akpa et al., 2021). This is since the structure influence how the different members work in collaboration with resources appropriately utilised with effective decision making.

Non-Hierarchical Structure under Kirsten’s Ownership

This is a type of a structure where an Calmere House is made up of unique non-hierarchies mandated with generation of specific products and services under  Kirsten’s Ownership (CIPD, 2024).  These hierarchies work independently, separate budget to market, operate and recruit people in their different hierarchies.

The advantages of this include;

First, embrace of a non-hierarchical organisation structure lead to existence of specialization in a specific market or product/services delivery in Calmere House. For instance, Calmere House using the structure has specialists in renal, mental, non-communicable and communicable diseases divisions working under Kirsten. This means that these departments are specialised in their departments for executing their functions.

Second, the divisions work in sync for the optimum gain of an organisation hence reduced costs of operations and increased efficiencies. In Calmere House for instance, all the divisions operate for the common good of improving healthcare services in market.

For disadvantages, they entail;

First, there is duplication of roles in the different departments hence increasing the overall costs of running divisional structures (García de Soto et al., 2022). For example, with each division in Calmere House operating independently, this means having similar support staff which means resources duplicated. Also, there is slow decision making since the divisions must consult the senior CEO and management when making critical decisions which disrupt normalcy of the organisation operations.

Appropriateness

Today, Calmere House operates more than 10 specialist areas with more than 1000 employees in different divisions. Hence, the structure is appropriate since it would be a challenge to bundle all these divisions into one. By having multiple divisions, an organisation work seamless to advance care to all their patients (3,000 patients) successfully.

Hierarchical Bureaucratic structure under Chaffinch Group’s Ownership

This is a form of structure comprised of different managers whom the rest of the employees are supposed to be reporting to. As evidenced in Malynovska et al. (2022), the application of a matrix structure is identified as an integration of the functional and divisional structure. With the employees having to report to different departments who can be admin and divisional management for successful integration of functional departments with technical-based competencies. An example of an organisation embracing this type of structure is Calmere House unfer the chaffinch group.

The advantage of this structure include;

By embracing matrix structure, an organisation benefits from an increased cross-functional operations. This is with the different functions working in collaboration for the success of the organisation. In Calmere House for instance, operating different professionals have their employees reporting to two managers. This ensures that they holistically put optimum efforts towards successful operations. Also, with the different hospitals under Calmere House reporting directly to them, a cross-functional operations is enhanced.

For disadvantages, there are potential conflicts emerging in the leadership structure. According to CIPD (2024a), an organisation having different leaders to report to create ambiguity and lack of a mutual source of authority. The rationale of this is a tensed personnel impacting their proficiency of the organisation. Als, existence of two different management levels lead to increased resources which means cost-intensive process.

Appropriateness

For Calmere House case, using the matrix organisation structure is appropriate in order to assist the organisation handle multiple areas. Also, they are in a position of managing different projects at the same time. This is since there are multiple healthcare institutions which report directly to them and their management internally, decision making is well coordinated with entire barriers/hindrances eliminated.

how Chaffinch Group could use a rational approach to strategy formulation to ensure that
services provided meet customer needs. (AC 1.2)…..

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