(Solution) Level 7 7C001 Question 5 Effects of Technological Developments on Recruitment and Selection in Organisations

Solution

Question 5

Effects of Technological Developments on Recruitment and Selection in Organisations

Technological developments have fundamentally transformed recruitment and selection into more efficient, data-driven and scalable processes (Ore & Sposato, 2021). Artificial intelligence (AI) and machine learning algorithms are used to screen resumes, match candidates with job descriptions, and predict job performance from historical hiring data. According to Hamza et al. (2021), these tools allow recruiters to quickly handle huge volumes of applications, shortening time-to-hire and improving the accuracy of decisions taken. Additionally, applicant tracking systems (ATS) handle interview scheduling, candidate communications as well as pre-employment assessments to streamline workflows and optimise overall efficiency. Also, digital recruitment platforms, like LinkedIn, Indeed and Glassdoor have expanded recruiters’ exposure to a global talent pool, hence improving the recruiter’s capability to proactively source for talent and engage with passive job seekers (Gilch & Sieweke, 2020).

However, although these benefits exist, technological developments also come with challenges. Woods et al. (2019) argue that if algorithms are trained on unrepresentative datasets, AI-driven hiring systems could perpetuate bias and lead to discriminatory hiring outcomes. Moreover, as more automated means are being used, recruitment tends to become dehumanised, which can lead to disengagement. Furthermore, some of the applicants from non-technical backgrounds or with disabilities may find it difficult to cope with AI-driven assessments or video interview platforms (Hmoud & Várallyai, 2022). Another significant issue is cybersecurity, because recruitment platforms operating in the digital sphere can store huge volumes of sensitive applicant data which is susceptible to breaches. These risks need to be addressed by organisations through implementation of ethical AI, improved cybersecurity, and strategies for maintaining human involvement in the hiring process (Hamza et al., 2021).

Overall, while technology increases efficiency, recruitment and selection effectiveness depends on how technology is integrated into the organisation’s strategic objectives. To provide seamless candidate experience while maximising the hiring outcomes, employers must find the perfect balance between automation and personalisation. According to Hamza et al. (2021), automation is most appropriate to reach out to a broad talent pool in a quick and efficient manner. This is with the building of meaningful connections and understanding of candidates potential achieved best through an effective personalisation strategy.

Reasons for Technological Developments in Recruitment and Selection

Evolving workforce expectations…….

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