(Solution) Explain factors that need to be considered when managing performance. (AC4.2)
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| Explain factors that need to be considered when managing performance. (AC4.2) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words. |
| Skills and Competency Levels
People professionals are supposed to have an understanding of uniqueness of their skills which every person introduces and the areas gaps are found (Sinha, 2023). For Clean Quarter case, Jaspreet and Caroline would require sales assistants to have expertise for customer services and experiences by use of their system. They are supposed to be assessing competencies of all the applicants in the identified areas, posing questions on past roles or practical tests made. Motivation Level Considering the Maslow Hierarchy of Needs, there are both intrinsic and extrinsic motivators. Establishing a highly supportive environment with employees having a feel of high-level value, autonomy in their job functions, obtaining timely feedback and noting likelihood of growth could increase motivation (Hosni, 2023). For Clean Quarter, questions pertaining to expectations of the applicants and interests in sourcing of plastic free products establish fitness of the organisation values. Clarity of Organisation Goals Communication goals scope beyond an appreciation of scope in which it links to and support the larger image. Through regular reviews, this facilitate people professionals in evaluating how aligned their goals are and perform any adjustment when priorities are supposed to be changed (LinkedIn, 2023). Considering Jaspreet and Caroline, they need to make sure their sales assistants are understanding their set goals of generating plastic-fee products with emissions lowered. In the interview phase, newly hired individuals would go through a discussion on their appreciation of the goals and their achievement. Taking into account of the 3 different factors, they assist in recruiting sales assistants in Clean Quarter with appropriate skills, being motivated and understand the organisation mission. The outcome of this is maximising staff and organisation performance level from start.
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| Explain different methods of performance review. (AC4.3) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words. |
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- This business report has been used for evaluating the category and contract management in Eco2Solar Company.
- In particular, Eco2Solar operates to improve their project management (PM) and Cost Management (CM) as part of their category management has been evaluated.
- The areas of focus has included an evaluation of requirements for initiating and preparing category management, strategic and conventional sourcing process and role in contract management, tools and techniques for mapping categories of direct and indirect expenditure.
- From the findings obtained, innovative measures for improving the supply chain in light of categories and category management has been recommended.
- Further, in this business report, the contract administration and contract management in case of category management has similarly been evaluated in context of category management this is with assessment of risks and implementation of risk management techniques in contracts being reviewed in context of category management.
- In order to appreciate the best practice in category and contract management in the selected Eco2Solar construction spend area, use of quantitative and desk research has been pursued to obtain relevant data.
- Additionally, different tools have been applied such as Mendelow Stakeholders analysis, CIPS Category Management Cycle, CIPS Contract Management Cycle, Suppliers positioning, PESTLE analysis and SWOT analysis.
- Considering this business report findings, Eco2Solar need to improve their approach for risk management and efficiency and effectiveness of category and contract management.
- From these finding, the stakeholders collaboration in Eco2Solar need to be improved which can be done by embrace of blockchain technologies.
- Also, by identifying their PS&M teams training and capacity development, they would be able to improve on their category management. In the contemporary procurement environment, the training and capacity development has been noted as the best practice to manage gaps in their operations. Also, the findings indicate the need for Eco2Solar to improve their category management of their construction spend by coming up with appropriate SLA’s agreement and KPIs while ensuring they capitalise on innovativeness.
- For the project management and cost management, this being a long-term investment would require an improved auditing. This can entail embrace of analytics to analyse and present contract management data and appropriate management strategy.
- The importance of improved collaboration is ensuring stakeholders active involvement and awareness on core decisions made as this could harness their practice, contribution and suggestions noted.
- By successfully pursuing stakeholder analysis, it is important to maintain stakeholders relations which promote Eco2Solar organisation image and increase their market share.