(Solution) Explain factors that need to be considered when managing performance. (AC4.2)
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| Explain factors that need to be considered when managing performance. (AC4.2) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words. |
| Skills and Competency Levels
People professionals are supposed to have an understanding of uniqueness of their skills which every person introduces and the areas gaps are found (Sinha, 2023). For Clean Quarter case, Jaspreet and Caroline would require sales assistants to have expertise for customer services and experiences by use of their system. They are supposed to be assessing competencies of all the applicants in the identified areas, posing questions on past roles or practical tests made. Motivation Level Considering the Maslow Hierarchy of Needs, there are both intrinsic and extrinsic motivators. Establishing a highly supportive environment with employees having a feel of high-level value, autonomy in their job functions, obtaining timely feedback and noting likelihood of growth could increase motivation (Hosni, 2023). For Clean Quarter, questions pertaining to expectations of the applicants and interests in sourcing of plastic free products establish fitness of the organisation values. Clarity of Organisation Goals Communication goals scope beyond an appreciation of scope in which it links to and support the larger image. Through regular reviews, this facilitate people professionals in evaluating how aligned their goals are and perform any adjustment when priorities are supposed to be changed (LinkedIn, 2023). Considering Jaspreet and Caroline, they need to make sure their sales assistants are understanding their set goals of generating plastic-fee products with emissions lowered. In the interview phase, newly hired individuals would go through a discussion on their appreciation of the goals and their achievement. Taking into account of the 3 different factors, they assist in recruiting sales assistants in Clean Quarter with appropriate skills, being motivated and understand the organisation mission. The outcome of this is maximising staff and organisation performance level from start.
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| Explain different methods of performance review. (AC4.3) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words. |
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- This was established after the post-negotiation review which brought out fundamental lessons about the supplier and our company’s negotiation pattern.
- As for certain important aspects, we indeed secured favourable financing conditions; yet, problems arose in attempting to synchronize delivery schedules since such conditions are affected by external supply chain factors.
- The supplier had the better BATNA and acted in a cooperative but very assertive way, and elaborated why the correct approach to negotiations is more equal.
- Further, the experience showed how flexible one has to be, how innovative, and how it pays to be more interested in long-term partnership rather than quick profit. Therefore, it will be useful in the future to improve the techniques of negotiation, improve the knowledge about the actions of suppliers, and improve intercompany and supplier cooperation.
- This will ensure that in future procurement negotiations; better outcomes are achieved.
- ROSHN should ensure that all negotiations within the next 6 months include specific metrics for delivery timelines, quality standards, and service levels, aiming for a 90% satisfaction rate in supplier compliance with these criteria. This approach will help secure more balanced and sustainable agreements.
- Over the next 12 months, ROSHN should develop a supplier relationship management program with bi-annual assessments to track and improve partnership quality. Target at least a 15% increase in supplier engagement scores by the end of the year to gain favorable bargaining positions during market downturns.
- Within 1 month of each major negotiation, conduct debriefing sessions to analyze performance, identify strengths, and address weaknesses. The goal is to improve negotiation effectiveness by at least 10% in the subsequent quarter through targeted adjustments based on these evaluations.
- Within the next 4 months, involve at least 80% of key stakeholders in sourcing strategy meetings to ensure alignment and gather input on critical decisions. This engagement aims to reduce misalignment issues by 20% within the year, resulting in smoother implementation of sourcing strategies.