(Solution) Explain factors that need to be considered when managing performance. (AC4.2)

People professionals are supposed to have an understanding of uniqueness of their skills which every person introduces and the areas gaps are found (Sinha, 2023). For Clean Quarter case, Jaspreet and Caroline would require sales assistants to have expertise for customer services and experiences by use of their system. They are supposed to be assessing competencies of all the applicants in the identified areas, posing questions on past roles or practical tests made.

Motivation Level

Considering the Maslow Hierarchy of Needs, there are both intrinsic and extrinsic motivators. Establishing a highly supportive environment with employees having a feel of high-level value, autonomy in their job functions, obtaining timely feedback and noting likelihood of growth could increase motivation (Hosni, 2023). For Clean Quarter, questions pertaining to expectations of the applicants and interests in sourcing of plastic free products establish fitness of the organisation values.

Clarity of Organisation Goals

Communication goals scope beyond an appreciation of scope in which it links to and support the larger image. Through regular reviews, this facilitate people professionals in evaluating how aligned their goals are and perform any adjustment when priorities are supposed to be changed (LinkedIn, 2023). Considering Jaspreet and Caroline, they need to make sure their sales assistants are understanding their set goals of generating plastic-fee products with emissions lowered. In the interview phase, newly hired individuals would go through a discussion on their appreciation of the goals and their achievement. Taking into account of the 3 different factors, they assist in recruiting sales assistants in Clean Quarter with appropriate skills, being motivated and understand the organisation mission. The outcome of this is maximising staff and organisation performance level from start.