(Solution) CIPD Selection Criteria for Sales Assistant
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Description
Solution
| Criteria | Description |
| Past experience | Having an experience in a customer-based practice; retail and hospitality |
| Communication skills | Appropriate communication skills and interpersonalised skills |
| Independence | Capacity to operate in an independent manner and hence core player in a team |
| Team-based working | Basic numeric skills and skills to handle finances |
| Knowledge | Knowledge-based sills in household products as a desirable |
| Flexibility | Flexibility in working during weekends and evening as essential |
The intention of the criteria is assessing candidates in regard to their main requirements for success in executing the roles of the Sales Assistant job role. The criteria is used in evaluating:
Past experiences in client-based functions core for having experiences working in collaboration with clients and understand their entire needs. An effective communication and interpersonalised skills are ore for interacting in a confident manner with clients and collaborating with other teams (Terra, 2023). For this role, it demand independence to work when working with clients in a direct manner and working in teams in sales department. Possession of basic numeric and finances handling skills is important to process all transactions. With knowledge for products being desirable, flexibility in working on weekends and evenings is important as the role entail support of clients beyond standardised number of hours.
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