Description
Solution
Aim of research
To review the L&D strategies that can contribute to supporting effectiveness of communication in Multi-Cultural Teams
Objectives
- To carry out a literature review to identify the best practice for L&D amongst the employees for effective multi-cultural team communication
- To conduct primary research in reviewing current L&D strategies and practices for multi-cultural teams communication for the purpose of identifying any potential/necessary improvement area
- To pursue an analysis of the entire data and information for the purpose of achieving elaborate and clear conclusions
- To develop SMART recommendations for achieving an enhanced training in the processes and practices for effective multi-cultural communication process
Scope of Research
This research will be done in different departments in Saudi Aramco. Lack of L&D initiative on miscommunication issue by the multicultural employees is a widespread issue in all departments hence the broad focus of the current research. In appendix 1, a summary of the research project stages have been provided.
Costs of research
In the contemporary research focus, different resources would be used in various activities. According to Wagner (2020), the rationale of using resources is guided by the fact that the different activities would be put in place for this research. For example, other than facilitation of the different respondents of the current research in answering the questionnaire, costs of subscription to the software being used will also attract costs. According to Survey Monkey (2022), planning and costing of the use of survey monkey, an identification of team advantage would be sourced at $25. Also, in order to ensure that the researcher is well positioned for analysis of data, SPSS technique is applicable. By doing this, accessing the software imply they are continuously available and not limited. Nevertheless, for the various respondents, they would not be paid to facilitate their participation in the current research. Their inclusion is hence basically for their freedom and readiness. Further, for those unwilling in taking part in the research would not face any fines or charges.
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- Enhanced Suppliers Performance- With an upward of 50,000 orders annually with 40% valued more than 5 million Omanis and 50% 20 Million Omanis, failure to timely settle invoices, demand for high quality materials and minimising effects would be considered.
- Cost savings- With improved SRM, it is possible for Oxy to negotiate appropriate terms, lower procurement costs (5 Rights not currently achieved) hence working below targets and lead times delivery reduced and achieving economies of scale.
- Increased efficiency- improved and streamlined SRM improve operational efficiency, reducing wastes in administration process for SRM (25% of entire suppliers pay delayed)
- Risk mitigation- this include identification of risks linked with suppliers such as dissatisfaction, financial instability and geopolitical challenges
- Oxy organisation PS&M is supposed to come up with appropriate systems and techniques for improvement of SRM
- Oxy organisation need to make sure they use various automations including AI and robotics for improving collaboration and SRM efficiency.
- Facilitate policies management for improving their operations in onshore and offshore operations with an improved SRM
- Short courses on SRM need to be provided starting with PS&M leadership to achieve 50% increase in awareness of SRM improvements areas.
- Stakeholders relations improved by leveraging on available technologies of communication and interaction.
- Ensure there is 70% increase in budget on SRM improvements