(Solution) CIPD Explain why learning and development activities are of benefit to individuals and organisations. (AC6.1)

If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words.

A progressive L&D strategies offer sales assistants in Clean Quarter with immense benefits. First, it assists in improving their behaviours (Prime, 2023). The capacity development offer relevant insights into what clients service excellence in the context of technical and soft skills context.

Also, Sales Assistants benefit from an improved capacity for communicating holistically. Depending on if the process include active listening, questions on technique or product presentation is clearly achieved. In general, for Clean Quarter, the L&D assists the employees in appreciation their clients’ needs holistically and articulating customised solutions in a professional manner (Learning, 2023). The outcome of this is a strong relations initiated and customers issues raised holistically managed.

Benefits to Organisation/Clean Quarter

A successful L&D would significantly offer support to the organisation in improving team-based working and collaborative employees functions. Being a newly established organisation, Clean Quarter adopt L&D strategies in assisting employees as a detailed unit and understanding personalised functions to deliver high-level clients services (Continu team, 2023).

Also, L&D enhance support of talent management and succession plan. Through the training process, Jaspreet and Caroline could note on likely future leadership and management from the employees members. The staff could similarly grow their individual skills and capability. The organisation outcomes include motivation and capability of their operations for assuming an increased role expansion.