Description
Solution
Creating a coaching culture in an organisation entail focusing on shifting unwritten rules, values, norms, behaviours and practices for spreading coaching mindset and coaching practices in the organisation. According to CIPD (2023f) a coaching culture has a positive implication of improving how the employees are interactions amongst their clients and potential customers. In CIPD (2023g) report on learning at work evaluating the different strategies of employees development, coaching is ranked as the most effective strategy of employees development.
For Saudi Aramco case, for the purpose of creating a coaching culture, the minimum areas of consideration would include;
Identifying Saudi Aramco strategy and priorities– Similar to Pandolfi (2020) findings, all Saudi Aramco development approaches are aligned with their organisation strategic objectives. For example, Post COVID-19 pandemic, Saudi Aramco strategic objective included successfully resuming business. This is while managing uncertainties in their business environment. In order to achieve this strategic objective, executive coaching would be recommended. According to Offstein et al. (2020) the executive coaching is an appropriate strategy for embracing change process by assisting senior organisation management in elevating performance to new levels. In the past years, Saudi Aramco was primarily adopting coaching for managing their employees underperformance. Nevertheless, today, the necessity for coaching has significantly changed and used as a motivational and retention approach. Similarly, in Saudi Aramco, managers will stay for long in their organisation if they possess a feeling that their organisation invest in their personal development hence evidencing commitment for assisting them in excelling in their roles. As evidenced in CIPD (2023g) this is achieved by identifying the existing current priorities, challenges encountered, view of the practitioners pertaining to their careers and professional development. Therefore, for Saudi Aramco case, implementation of the coaching culture would mean that their employees are in a position of easing implementation/adoption of their business strategies successfully.
How the organisation positions itself– The need for identifying how an organisation positions itself is intended to enhance coaching process which positively contribute to generation of positive change. According to Kapoutzis et al. (2024) this is important for encouraging development of coaching culture in the organisation of focus. In Saudi Aramco case, by organisation initiating a coaching culture, it would be possible encouraging development which is a significant benefit bringing and enhancing coaching process. As evidenced in Karlsen and Berg (2020) a coaching culture is achieved through the organisation ensuring that all; the employees are involved in a continual learning and development process. In Saudi Aramco case, this is achieved through getting coaches who would assist the organisation in developing either internally (in the organisation) or externally from outside in Saudi Arabia (KSA). Through an appropriate positioning, it is possible for the organisation employees in various positions to engage coaches to assist in their learning with the organisation leaders also engaged. However, as evidenced in Sullivan et al. (2022), it is essential noting that getting a coach is not only the factor of the coaching culture. This is since there is a need for having an opportunity for sharing experiences and expertise with one another hence success in developing the culture of coaching.
Who supports coaching culture– In an organisation setting, people practice professionals department are significantly engaged to design and manage the coaching in the organisation. As evidenced in CIPD (2023h) the scope of quality of coaching is dependent on noting the performance gaps through learning needs analysis, selecting best coaches, management of relations and success level evaluation. Therefore, in Saudi Aramco case, for developing a coaching culture in the organisation, it would be appropriate to appreciate and recognise success of interventions in regard to the other available options. Hence, the selection of the best internal and external coaches, Saudi Aramco would need to operate through elaborate set of criteria matching the individuals and organisation learning needs.
As a best practice of developing the coaching culture by use of GROW Model. According to Grant (2022), this is a model which focuses on aspects of goal, reality, will and options. In Saudi Aramco, with the recent changes in their business environment Post-COVID pandemic, GROW Model can be used to evidence the best practice of the coaching culture implementation.
Goal–
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(Solution) CIPS Advanced Practitioner Corporate Award (APDP)
- Within six months, PS&M personnel will be provided with chances for capacity building through partnerships with educational institutions to gain knowledge and skills for implementing category management.
- The PS&M would become more motivated in the long run by providing recognition and benefits for pursuing category management implementation.
- Within a year, an effective change management strategy would be pursued, focusing on tracking the change and spotting change resistance
1.0 Introduction
1.1 ADNOC Organisation Background
In this report, the organisation of focus is Abu Dhabi National Oil Company (ADNOC). This is for understanding the impact of contract terms and conditions on distribution of risk and power with their suppliers. This is an organisation which began its operation in 1971 and today is ranked as the leader in diversified energy group which is owned by Abu Dhabi Government (ADNOC, 2022). The organisation network of holistically integrated business has based their operations across the entire energy value chain assisting their capacity for meeting overall demands of the consistently changing energy markets. For remaining competitive, the organisation has allocated $15 billion for advancing and accelerating lower-carbon solutions, investment in new energy solutions and decarbonisation technologies for lowering their carbon intensity with 25% by 2030 and successfully facilitating their NetZero by 2050 target. The company has a network of fully operational companies that operate throughout the entire hydrocarbon value chain, handling tasks including exploration, production, processing, storing, refinement, and supply in addition to manufacturing a wide range of petrochemical products. I work as a Contract Engineer for ADNOC Offshore, one of the company's divisions. The offshore division of ADNOC is responsible for the delivery and development of oil and gas resources in the waters surrounding Abu Dhabi. With OPEX and CAPEX, ADNOC Offshore spends over 3,000 million dollars annually. The organisation structure is as illustrated in figure 1; Figure 1: ADNOC Organisation Structure1.2 Identified Category Management
The deployment of the iSourcing system, a technology-focused procurement procedure, was chosen as the category management in this study. The need for oil and gas has significantly expanded in the modern era since the Covid-19 epidemic. As a result, ADNOC is forced to spend money on equipment to help them process and refine more oil and gas products. In light of this, the team leader's responsibility is to see that an iSourcing system is in place and can be utilised to purchase the new machines that the company needs to upgrade its operations. Locally in UAE, regionally in the Middle East, and internationally in Western nations, this would apply. This project aims to produce a report outlining the implementation of the change approach. This is done while ensuring the team members and leader have the necessary abilities to carry out the plan successfully. Implementing the new category management strategy is the kind of change being sought. The learner will be the team leader throughout the full category management process since a team has been chosen to oversee the deployment of iSourcing. The practical approach would be utilising various tools and strategies that demonstrate leadership and best practices in change management, along with a focus on the category management data from the ADNOC firm.2.0 Change Management Approach
2.1 Introduction of the Required Change Process
In its Procurement Supply and Management (PS&M) budget, ADNOC had allocated roughly 10 million UAEis before the COVID-19 epidemic. Up to 5,000 domestic and foreign providers are currently utilised in this. Because of the significant financial allocation in PS&M, the ADNOC sourcing method is crucial to their operations in this scenario. Logistics, equipment, and facility administration are all purchased separately by the organisation, all of which fall under the organisation's primary spending categories of computers and technical systems. As a result, they lack a centralised system that would allow all departments to be involved in aiding the procurement procedure (CIPS, 2020). The Burke-Litwin Model (Coruzzi, 2020) can pinpoint the internal and external factors that contributed to the identified change. This model ranks the many change drivers according to their importance and provides evidence of each one in figure 2; Figure 2:Drivers of Change Model When taking into account the ADNOC organisation and indicated change, these elements have the following effects, as stated in Table 1: Table 1:Summary of the Drivers of Change in ADNOC OrganisationFactors of change | Explanation |
External environment | Supply chain networks have been significantly impacted since COVID-19. ADNOC's ability to replenish stock, equipment, and machinery has been affected. Therefore, ADNOC would participate in strategic alliances by including diverse actors and intermediates in the complete value chain through iSourcing |
Individual and oganisational performance | ADNOC's investment in iSourcing would reduce PS&M turnover, everyone's performance, and supply chain network satisfaction. |
Leadership | To ensure iSourcing success, the PS&M will lead and manage efficiently. This inspires and guides other organisations to iSourcing success. |
Mission and strategy | The achievement of ADNOC's aim to provide high-quality oil and gas products would be ensured by the deployment of iSourcing. The justification for this is to quickly and effectively engage highly qualified vendors. |
Organisation culture | Implementing iSourcing would promote the collaborative and teamwork-oriented organisational culture of ADNOC. This is due to the platforms offered by iSourcing that provide suitable options for teamwork and collaboration. |
Task requirements and individual skills | Employees at ADNOC lack the knowledge and skills necessary to deploy iSourcing. This deficit might be filled by offering possibilities for professional advancement. Implementation of the change would be successful. |
Employee motivation | This report's proposal suggests that providing monetary and non-monetary rewards is necessary to encourage people to adopt iSourcing. This is for employing remarkably contemporary systems of practice. |
Since the COVID-19 pandemic, ADNOC has struggled. Flechsig et al. (2022) say delayed service delivery and internal process automation reduce efficiency. Thus, integrating internal procedures, evaluating vendors, and monitoring the sourcing process with iSourcing will benefit ADNOC. A successful and efficient supply chain would result—in situational leadership to handle all everyday situations. Mulyana et al. (2022) define this as improving cost reduction, client satisfaction, and complex and critical processes. The ADNOC organization's automation and flexibility would improve. This involves learning, teamwork, and smart buying. Those fighting against iSourcing face massive supply chain challenges. Yevu et al. (2021) projected network security, system reliability, and persistent unauthorised access difficulties for ADNOC. This would hurt ADNOC's reputation with stakeholders, make persuading clients hard, and alienate supply chain actors. Transformational leaders may remedy this by creating enduring, positive change in their followers and moulding ADNOC PS&M followers into leaders.
2.2 Strengths, Weaknesses, Opportunities, and Threats (SWOT) of the Change Management
Additionally, it is crucial to comprehend the Strengths, Weaknesses , Opportunities, and Threats associated with the present strategy and the new category strategy for the change implementation to succeed. To do this, CIPS (2022) recognizes SWOT analysis as influential in capturing various decisions taken and would aid in guiding and educating category management. Table 3 illustrates the SWOT Analysis; Table 2:SWOT Analysis In conclusion, as shown in Table 1, while the existing strategy has strengths such as giving opportunities for comparison, transferring risks, and extensive evaluation, it is time-consuming and expensive. Using iSourcing makes it feasible to provide chances for risk transfer, pricing comparisons between suppliers, and finding the best items. Furthermore, it ignores sustainability-related aspects essential to contemporary procurement strategies (Hazaea et al., 2022). To equip staff members with the necessary abilities to use the new system, ADNOC must pursue security measures and ongoing capacity development. To handle the interference, a leader must promote the consultative approach in the sourcing process. To continuously acquire new skills and information, relevant L&D plans have been granted.2.3 Process of the Change Management
Please click the icon to access this assessment in full(Solution) CIPD 7COO4 Task 1.1 Terms of Reference for Project
(Solution) CIPS ADNOC Driving Value through Procurement and Supply Managing Expenditures with Suppliers
(Solution) CIPD 7C002 Question 4: Critical Evaluation of Systemic Thinking
(Solution) CIPS ROSHN Commercial Negotiation Plan-PIN
- This was established after the post-negotiation review which brought out fundamental lessons about the supplier and our company’s negotiation pattern.
- As for certain important aspects, we indeed secured favourable financing conditions; yet, problems arose in attempting to synchronize delivery schedules since such conditions are affected by external supply chain factors.
- The supplier had the better BATNA and acted in a cooperative but very assertive way, and elaborated why the correct approach to negotiations is more equal.
- Further, the experience showed how flexible one has to be, how innovative, and how it pays to be more interested in long-term partnership rather than quick profit. Therefore, it will be useful in the future to improve the techniques of negotiation, improve the knowledge about the actions of suppliers, and improve intercompany and supplier cooperation.
- This will ensure that in future procurement negotiations; better outcomes are achieved.
- ROSHN should ensure that all negotiations within the next 6 months include specific metrics for delivery timelines, quality standards, and service levels, aiming for a 90% satisfaction rate in supplier compliance with these criteria. This approach will help secure more balanced and sustainable agreements.
- Over the next 12 months, ROSHN should develop a supplier relationship management program with bi-annual assessments to track and improve partnership quality. Target at least a 15% increase in supplier engagement scores by the end of the year to gain favorable bargaining positions during market downturns.
- Within 1 month of each major negotiation, conduct debriefing sessions to analyze performance, identify strengths, and address weaknesses. The goal is to improve negotiation effectiveness by at least 10% in the subsequent quarter through targeted adjustments based on these evaluations.
- Within the next 4 months, involve at least 80% of key stakeholders in sourcing strategy meetings to ensure alignment and gather input on critical decisions. This engagement aims to reduce misalignment issues by 20% within the year, resulting in smoother implementation of sourcing strategies.