(Solution) CIPD 7C004 Task 4.3: Reflective Analysis
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Description
Solution
A major lesson learnt in this research included improving my skills and competencies to pursue evidence-based management in different dimensions. I selected an already existing issue and setting out for using research methods for solving them. This contributed to my learning on setting elaborate and achievable objectives and reviewing of all evidence. Prior working on this research, I would have been able to implement what the rest have done without evaluating contextual suitability and applicability. While this is noted to have been relevant in varying scenarios, we have at all times achieved unforeseen challenges contributing to lack of capacity to continue with the process implementation. Besides, while I was looking for literature, I managed keenness in examining its relevance to our context and issues which I regard as of immense concern. This project similarly offered me with a chance of using employees participation tools learnt on and which I had not gotten an opportunity for practicing and specifically surveys and interviews. I similarly got an opportunity for interpreting analysis findings improving my confidence in the competency.
I do not have any issue with setting time appropriately in Gantt Charts since I prioritised on worst-case scenario. My ability of completing this in a timely manner was due to collecting data in a timely manner. Specifically, my colleagues demonstrated eagerness of contributing to opinions hence overall time used to collect data reduced by more than a half offering me more time of putting the report down and submission of the draft assessment.
In the data collection, I had zero issues with questionnaires questions clarity since I engaged a professional with knowledge in this area. Nevertheless, I faced a set of issues to get the interviewees translate entire questions to Arabia. The respondents had a challenge of opening their experiences. For future best practice, my preference is having third parties pursue interviews for reducing likelihood of insecurity preventing provision of detailed narrations uncovering further challenges. To present recommendations, I would have pursued appropriate powerpoint document. Since the interviews were conducted on phone, there were misunderstanding due to language differences. Some of the respondents only used Arabic to communicate and as such I had to translate the findings to English. In the process, the meaning would have been lost. The time was also limited hence failure to use follow-up questions which are equally important in interviews data collection.
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Solution Permanent, full-time contracts Permanent, full-time contracts for delivery drivers offer both benefits and drawbacks, making their suitability dependent on ParcelCare’s operational needs and goals. Pros Permanent, full-time contracts provide job security and consistent income for delivery drivers, enhancing employee satisfaction and loyalty. This stability can lead to higher motivation and productivity, reducing turnover rates and the associated costs of recruitment and training as evidenced by Personio (2023). Full-time contracts also facilitate better workforce planning, ensuring ParcelCare has reliable staffing to meet delivery demands. Cons However, these contracts can be less flexible and more costly for the company. Full-time employees typically require benefits such as health insurance, paid leave, and retirement plans, increasing operational expenses. Additionally, the rigidity of permanent contracts may not align with fluctuating delivery volumes, leading to inefficiencies during low-demand periods. Suitability For ParcelCare, full-time contracts can be suitable if delivery volumes are consistently high, ensuring a stable workforce. However, a mixed model that includes part-time or flexible contracts might offer the necessary flexibility to adapt to changing demands while controlling costs. Part-Time Contracts Part-time contracts offer flexibility for delivery drivers, allowing them to balance work with other commitments. Drivers benefit from a stable income, albeit at reduced hours, while ParcelCare can adjust staffing levels according to demand. A significant advantage of part-time contracts is reduced costs associated with employee benefits, as part-time workers may not qualify for full benefits packages (Abogados, 2019). However, part-time drivers may lack the same commitment or availability as full-time employees, potentially impacting reliability and consistency. Zero-Hours Contracts Zero-hours contracts provide maximum flexibility, allowing ParcelCare to scale staffing up or down based on delivery demand without a fixed commitment to provide hours (CIPD, 2023c). For drivers, these contracts offer freedom to accept or decline work, appealing to those seeking flexibility. However, they also result in income uncertainty and lack of guaranteed hours, which can be challenging for drivers seeking stability. For ParcelCare, zero-hours contracts minimise costs during low-demand periods but may lead to difficulties in maintaining a loyal and consistent workforce due to potential driver dissatisfaction. Part-time contracts are most suitable for ParcelCare’s delivery drivers. They offer a stable income and consistent work schedule, which can enhance job satisfaction and reliability while allowing ParcelCare to adjust staffing levels as needed. This balance supports both operational needs and employee stability. Please click the following icon to access this assessment in full