(Solution) Assessment ID / CIPD_3CO01_24_01 3CO01 Business, culture and change in context
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Task – Questions
| (AC1.1) Examine (TWO) the key external influences that impact on business environments.
If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 250 words
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| The internal business environment is young, dynamic and competitive due to diffusion of various factors such as increase in technology, changes in the economy and others. It means that, by applying tools like PESTLE, an organisation is aware of these influences and can adjust strategies to stay relevant (Battista, 2024). We have already seen at my organisation Emirates that HR has a central responsibility for noting such external changes and for aligning people strategies to these.
Technological Advances Technological Advances Rate of technological advancement is one of the most important drivers of organisations. At Emirates, status-quo disruptive practises like AI and machine learning have transformed customer experience and business processes. For instance, AI is applied to help customers through chatbots 24/7, and big data that allows companies to provide tailored solutions, and to arrange optimal routes for delivery. However, these advances require the progressive enhancement of the workers involved in this industry. Emirates’ HR team understood future technological trends to enhance the gaps through PESTLE analysis to MAP people strategies with organisational objectives. Pathak (2020) affirms that to meet ever-changing technology dynamics, HR strategies should adopt environmental scanning. Economic Conditions The economic factors are underlying factors within the Emirates operations due to the fact that the aviation business depends on the economic indicators. Due to escalating fuel costs and inflation in the country, operational costs have gone high and the organisation has had to acquire cost effective aircraft and flight routes. The Economic factors are conducted for every organisation on a regular basis through PESTLE analysis to find the right trend ahead to align the strategies of an organisation; similarly, through such an analysis, Emirates identifies the economic trends as Battista mentions, 2024.
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| (AC1.2) Discuss organisational goals and why it is important for organisations to plan.
If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 300 words
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| Business Goal
A business goal is an intended end product that an organisation seeks to attain under a given period (Orgvue, 2023). Mingling the organisation’s future direction that one can identify the particular activities that must be completed and resources, which are necessary to achieve it. By making them guarantee that all applied efforts are aligned with the organisation’s goal, they foster cooperation and convergence. From Orgvue (2023) it is understood that, strategic objectives are long term ambitions which provide a sustainable development map. The Main Goal of Emirates The main strategic objectives of Emirates include the growth of the airlines company as one of the top providers of air transportation and creating excellent customer value. That is why it aims at introducing new services, increasing its base of clients, and optimising all processes connected with its work. Importance of Planning To this end, planning is critical for Emirates, as it helps achieve this goal by allowing the company to determine potential problems, efficiently deploy its resources, and maintain competitiveness in the highly competitive industry. If there is no order, then the organisation becomes inefficient, tasks are not correctly allocated, and there are missed opportunities. For instance, lack of strategic responses for market changes or emergence of new technologies would mean that customer satisfaction and the organisation’s market share would decline. By so doing, Emirates is able to set specific targets that ensure plans are in harmony with the main objective of the firm. How the Goal is Achieved In order to accomplish its objective, Emirates employs key strategies, for instance, purchasing modern aeroplanes, employing information technologies in customer service and training workers from time to time (K et al., 2024). These measures are backed up through elaborate planning processes which include market analysis, programme defining and reviewing of achievements. Therefore, Emirates sustains its competitiveness hence fulfilling its commitment towards offering global standards aviation services.
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| (AC1.3) Discuss the products and/or services the organisation delivers, including who the main customers are.
If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 250 words
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Related Papers
(Solution) CIPS Emirates Transport Company Advanced Practitioner Corporate Award APCM
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- By evaluating the ET company, a general contract has been selected which is used in sourcing different products and services in the organisation.
- Through an analysis of the contract, the power distribution and risk of ET and their suppliers has been established. Through the use of statistics and desk research, appropriate findings have been obtained.
- Also, the Supplier Preferencing Matrix, Porter’s 5 Forces and Turnkey Models and SWOT analysis have been used. The findings indicate that the risks and power are significantly distributed amongst the different stakeholders.
Task 2 – Learning Journal (7CO03)(23) (N)
(Solution) CIPS MER Practice role in Positive Contribution to Organisational Success
- It is unclear on how collaborative relationships is achieved in the supply chain since there are multiple stakeholders with varying interests. There is hence a need for embracing technology to enhance how the relationship with all stakeholders is pursued
- The global supply chain success is impacted by external events. This creates inefficiencies in the supply chain. These could be managed by putting in place appropriate systems for increasing value for money outcomes in times of uncertainties.
- Engagement of colleagues and other internal stakeholders for promoting organisation commitment to achievement of effective supply chain management is unclear. It is hence important to consistently improve the scope of engagement for improving consistency in value for money outcomes, fair-based practice and innovation embrace