(Solution) CIPD 7C001 developments in technology currently affecting the management of people within your organisation
- 2 examples of technology and how it affects managing people in my organisation explained effectively
- Second example geared more towards the management of people rather than what the technology does.
- Again, multiple references have been provided in this answer and a wider depth and breadth of research assisted in your evaluation.
- Some context around the organisation (size, sector etc.) have been provided with beneficial to set the scene for your evaluations.

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Description
Question
Learning Outcome 2: Understand current and short-term developments in the people management business environment.
In what ways are developments in technology currently affecting the management of people within your organisation, or one that is familiar to you, and your own work as a people professional? Illustrating your answer with TWO distinct examples, evaluate the major advantages and disadvantages of these developments.
Solution
In CIPD HR Professional Map, technology development is identified as a core knowledge. In CIPD (2023) this is identified as a process pursued to understand the role of technology and impact it contribute to people function and broader workforce. Therefore, for people practice professionals, the best practice entail acquiring an appreciation of function of technology in improving agility and productivity of workforce and organisations and impact on collaborative working. For Saudi Aramco case organisation, emerging developments of technology has a direct implication in enhancing the efficient, appropriate decisions making of the organisation and maximising the potential and productivity of the employees. For the purpose of evaluating the way developments in technology affect management of people in Saudi Aramco and work as people professional, the examples include;
Artificial Intelligence
Through a successful investment in Artificial Intelligence (AI), organisations including Saudi Aramco leverage on the changing of how individuals work and the forms of employment existing. According to CIPD (2023) for Saudi Aramco, investing in AI elicit a direct implication on intensity or pace of employees working, arguments on people capabilities, enabling tasks implementation in a remote manner or transferring responsibilities for the jobs to be done to a different individual. The implications are supported by Varma et al. (2023) report which identify the AI and other different emerging technologies as assisting in redefining the role of people practice managers and employees. This is while at the same time offering an opportunity to Saudi Aramco in transitioning routine tasks and processes to AI enabled systems and facilitating supervisors and subordinates with an opportunity for spending increased time on cognitive tasks. For Varma et al. (2023), an estimation of 69% of people functions workload would be changing in a drastic manner. This is with an improved fairness in resourcing, due process for HR functions, worker dignity and privacy. For people professionals, the AI has a direct implication on harnessing the overall efficiencies including resourcing, talent management and employees engagement. The people professionals would hence need appropriate skills and knowledge for balancing AI capability with human factors including empathetic, creative, and critical thinking being critical. In overall, priority would need to be in the application of AI for complementing human roles as opposed to operating as their replacements.
Considering the advantages, Forbes (2023) note that the AI has a positive implication on reducing the incurred human error. This include the application of predictive analysis and saving time and resources for accurate and efficient results. Also, any people practice tasks and processes which are repetitive. For instance, in Saudi Aramco, AI is increasingly adopted in enhancing data collection, data entry, clients focused business and responses. For the disadvantages, it is important noting that it is significantly costly implementing AI particularly in Saudi Aramco. In Khanzode and Sarode (2020) report, it hypothesised that organisations in the process of implementing AI incur upto £20,000 millions in implementation. Further degrading of the AI is similarly a popular disadvantage impacting on Saudi Aramco in the process of utilisation of the AI which is promptly degraded. In an event Saudi Aramco management fails in offering capacity development to their employees, their AI systems becomes outdated. According to Jarrahi (2018( there is similarly a significant challenge of lowering the jobs for humans. For Saudi Aramco for example, this is evidenced by the decreased number of jobs. This is since in both the organisation onshore and offshore, they are in a position of doing repetitive job roles. It is essential noting that AI would lead to creation multiple jobs which are obsolete.
Robotics
Adopting the definition in Groover (2019) robotics……..
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- Within six months, PS&M personnel will be provided with chances for capacity building through partnerships with educational institutions to gain knowledge and skills for implementing category management.
- The PS&M would become more motivated in the long run by providing recognition and benefits for pursuing category management implementation.
- Within a year, an effective change management strategy would be pursued, focusing on tracking the change and spotting change resistance
1.0 Introduction
1.1 ADNOC Organisation Background
In this report, the organisation of focus is Abu Dhabi National Oil Company (ADNOC). This is for understanding the impact of contract terms and conditions on distribution of risk and power with their suppliers. This is an organisation which began its operation in 1971 and today is ranked as the leader in diversified energy group which is owned by Abu Dhabi Government (ADNOC, 2022). The organisation network of holistically integrated business has based their operations across the entire energy value chain assisting their capacity for meeting overall demands of the consistently changing energy markets. For remaining competitive, the organisation has allocated $15 billion for advancing and accelerating lower-carbon solutions, investment in new energy solutions and decarbonisation technologies for lowering their carbon intensity with 25% by 2030 and successfully facilitating their NetZero by 2050 target. The company has a network of fully operational companies that operate throughout the entire hydrocarbon value chain, handling tasks including exploration, production, processing, storing, refinement, and supply in addition to manufacturing a wide range of petrochemical products. I work as a Contract Engineer for ADNOC Offshore, one of the company's divisions. The offshore division of ADNOC is responsible for the delivery and development of oil and gas resources in the waters surrounding Abu Dhabi. With OPEX and CAPEX, ADNOC Offshore spends over 3,000 million dollars annually. The organisation structure is as illustrated in figure 1; Figure 1: ADNOC Organisation Structure1.2 Identified Category Management
The deployment of the iSourcing system, a technology-focused procurement procedure, was chosen as the category management in this study. The need for oil and gas has significantly expanded in the modern era since the Covid-19 epidemic. As a result, ADNOC is forced to spend money on equipment to help them process and refine more oil and gas products. In light of this, the team leader's responsibility is to see that an iSourcing system is in place and can be utilised to purchase the new machines that the company needs to upgrade its operations. Locally in UAE, regionally in the Middle East, and internationally in Western nations, this would apply. This project aims to produce a report outlining the implementation of the change approach. This is done while ensuring the team members and leader have the necessary abilities to carry out the plan successfully. Implementing the new category management strategy is the kind of change being sought. The learner will be the team leader throughout the full category management process since a team has been chosen to oversee the deployment of iSourcing. The practical approach would be utilising various tools and strategies that demonstrate leadership and best practices in change management, along with a focus on the category management data from the ADNOC firm.2.0 Change Management Approach
2.1 Introduction of the Required Change Process
In its Procurement Supply and Management (PS&M) budget, ADNOC had allocated roughly 10 million UAEis before the COVID-19 epidemic. Up to 5,000 domestic and foreign providers are currently utilised in this. Because of the significant financial allocation in PS&M, the ADNOC sourcing method is crucial to their operations in this scenario. Logistics, equipment, and facility administration are all purchased separately by the organisation, all of which fall under the organisation's primary spending categories of computers and technical systems. As a result, they lack a centralised system that would allow all departments to be involved in aiding the procurement procedure (CIPS, 2020). The Burke-Litwin Model (Coruzzi, 2020) can pinpoint the internal and external factors that contributed to the identified change. This model ranks the many change drivers according to their importance and provides evidence of each one in figure 2; Figure 2:Drivers of Change Model When taking into account the ADNOC organisation and indicated change, these elements have the following effects, as stated in Table 1: Table 1:Summary of the Drivers of Change in ADNOC OrganisationFactors of change | Explanation |
External environment | Supply chain networks have been significantly impacted since COVID-19. ADNOC's ability to replenish stock, equipment, and machinery has been affected. Therefore, ADNOC would participate in strategic alliances by including diverse actors and intermediates in the complete value chain through iSourcing |
Individual and oganisational performance | ADNOC's investment in iSourcing would reduce PS&M turnover, everyone's performance, and supply chain network satisfaction. |
Leadership | To ensure iSourcing success, the PS&M will lead and manage efficiently. This inspires and guides other organisations to iSourcing success. |
Mission and strategy | The achievement of ADNOC's aim to provide high-quality oil and gas products would be ensured by the deployment of iSourcing. The justification for this is to quickly and effectively engage highly qualified vendors. |
Organisation culture | Implementing iSourcing would promote the collaborative and teamwork-oriented organisational culture of ADNOC. This is due to the platforms offered by iSourcing that provide suitable options for teamwork and collaboration. |
Task requirements and individual skills | Employees at ADNOC lack the knowledge and skills necessary to deploy iSourcing. This deficit might be filled by offering possibilities for professional advancement. Implementation of the change would be successful. |
Employee motivation | This report's proposal suggests that providing monetary and non-monetary rewards is necessary to encourage people to adopt iSourcing. This is for employing remarkably contemporary systems of practice. |