(Solution) 5CO03 working inclusively and building positive working relationships with others

This procurement negotiation plan for the ROSHN organization focuses on the aspects of planning and executive negotiations in obtaining the IT consultancy services. It uses the Bailey et al. negotiation model with the mixed approaches of Porter’s 5 Forces and PESTLED frameworks to carry out the evaluation of the market competencies for enhancing the negotiation plans. The selected approach focuses with creating stable, win-win relationship with suppliers where most of the concentration is for quality suppliers who have efficient timeline delivery and risk control than just focusing on the price. Expert holistic planning is imperative to this plan, starting with internal need analysis and assessment of inherent risks and stakeholders. It must be noted that the information founded in this article would help ROSHN effectively strategise its course of action in face of organisational goals as well as market forces.. Key recommendations from this negotiation plan include:

• Establishing an Integrated Digital Procurement System within the next year to track project timelines and quality metrics, aiming for a 20% improvement in service reliability for IT consultancy services.
• Implementing a Comprehensive Supplier Training Program over the next year, with a goal of achieving at least 80% supplier participation to ensure alignment with ROSHN's operational standards and improve service quality by 25%.
• Conducting Quarterly Supplier Performance Evaluations, utilizing a performance scorecard for at least 90% of suppliers to assess compliance with agreed-upon targets, with the objective of increasing average performance metrics by 15% over the year.
• Developing an Enhanced Risk Assessment Protocol within six months to identify and mitigate key risks in the IT consultancy supply chain, targeting a 30% reduction in overall risk exposure through proactive measures.

These recommendations aim to enhance negotiation effectiveness, drive value for money, and cultivate long-term, strategic partnerships with IT consultancy suppliers. This approach not only addresses immediate procurement needs but also strengthens ROSHN's market position by integrating sustainable and proactive practices into its negotiation processes.