Assessment ID / CIPD_3CO01_22_01 3CO01 Business, culture and change in context
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Task One – Information sheet
Examine the key external influences that impact on business environments. (AC1.1) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words. |
| The PESTLE analysis tool can be used to successfully evaluate external influences. This is a method for analyzing the political, economic, social, technological, legal, and ecological contexts, as stated by CIPD (2022). The end goal is to make wise strategic choices. Among these aspects of the IT industry k known as Misk Hub (Mohammed Bin Salman Foundation) in Saudi Arabia (KSA) are:
Political- A new tax on IT products equal to 10% of the previous year’s offering was established in 2021 in the KSA where Misk Hub operates. The use of greener IT methods in KSA is affected. Economic- The World Bank (2022) found that the Saudi Arabian economy grew by 8% in the first quarter of 2022, and it forecast further growth of 3.5% for the following year and the following. The business plan includes a goal of obtaining market dominance and a competitive edge. Sociological- According to the Saudi Gazette (2020), up to 65 percent of Saudi Arabia’s population consists of Millennials and members of Generation Z. They would have to make sure that their operations make greater use of technology and creativity. Technological- The Kingdom of Saudi Arabia (KSA) has invested over $7 billion in cutting-edge digital technologies, according to data compiled by Computer Weekly (2022). This is done while still giving aid to new businesses. This is a good time for Misk Hub to expand into providing technologically based services. Legal– According to the saudisation policy in KSA, the Misk Hub in the IT sector in KSA would give preference to offering chances to nationals. The business climate in the country would inform how they operate. Environmental- The company’s line of work requires it to implement a green policy that gives preference to energy-efficient machinery. Zero emissions might be expected from this machinery.
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Discuss organisational goals and why it is important for organisations to plan. (AC1.2) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 300 words. |
| The necessity of Misk Hub goals is developing long-term operations in the IT sector. This pertains to standardization, which is essential for preserving the quality of IT services. Among the many Misk Hub’s objectives are:
· Creating an environment where businesses can expand sustainably and profitably · To provide services and a method of delivery that never waver in quality so as to exceed consumer expectations. · Provide a risk-free workplace through constant innovation and careful planning. · Create a setting conducive to employee growth that supports entity goals · Choose their own multi-service infrastructure supplier. Organizational business goal planning is crucial for keeping tabs on operations, spotting opportunities for growth, and taking the necessary measurements as evidenced by Laoyan (2021. Relevant planning objectives, in light of Misk Hub case structure, include; Allocating resources- In order to achieve the its objectives, Mix Foundation will be necessary to have access to resources that will allow for the collection of high-quality data and the conduct of expert IT operations. This is necessary to guarantee efficient use of the available means. That way, they may be sure to reach their objectives. Set organisation goals- Establishing a suitable database for settling the IT needs of the Misk Hub in their operations is an integral part of their goal planning process. If an organization is able to effectively define its objectives, it will be more likely to achieve those objectives. Risks management and uncertainties- Since the onset of the COVID-19 epidemic, Misk Hub activities have been hampered by obstacles that prevent the organization from running smoothly. Success in achieving goals can be tracked through careful management of potential setbacks. Collaboration in their operations- A variety of expertise and stakeholders are essential to accomplishing the various goals that have been set. The Misk Hub company always takes full advantage of their competitive edge and market domination. Best practices in planning include; Organisation Structure- Success in operations is guaranteed by a hierarchical structure in Mix Foundation organizations. In order to ensure the organization’s smooth functioning, many policies are put into action. Policies implementation- The organization’s success depends on a number of different policies, all of which are actively followed. Resources Allocated- Allocation of resources is a crucial part of the Misk Hub’s quarter budget procedure in order to meet the objectives. SMART Objectives- The success of the aforementioned goals can be improved by setting SMART objectives.
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Discuss the products and/or services the organisation delivers, including who the main customers are. (AC1.3) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words. |
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Products and Services Misk Hub Organisation, based in Saudi Arabia, offers a diverse range of products and services aimed at empowering and developing young individuals; Misk Hub Organisation offers comprehensive entrepreneurship training to help ambitious entrepreneurs launch their firms. These programs offer incubation, acceleration, mentorship, funding, and networking (Mohammed Bin Salman 2023). Misk Hub Organisation teaches youth leadership skills. Leadership workshops teach participants communication, decision-making, problem-solving, and teamwork. Misk Hub Organisation provides technical and soft skill training for young professionals. These programs teach technology, digital literacy, project management, entrepreneurship, and more. Misk Hub Organisation helps young people succeed in the changing work market by providing quality education and skills training. Misk Hub Organisation may additionally provide products such as learning materials; e-books, guides, or schooling modules that target leadership improvement (Mohammed Bin Salman, 2023). These substances may want to cowl topics like leadership concepts, powerful verbal exchange, warfare decision, and group constructing, presenting individuals with precious insights and strategies to decorate their leadership abilities. Customers Demographics and interests segment consumers in misk Hub organisation into three categories: Tech Enthusiasts- These are mostly young folks of age (Generation Z; Born 1997-2012) and early adopters who love technology (Mohammed Bin Salman, 2023). They usually try new technology first. Business Professionals- This group includes professionals from numerous fields. Their technologies and services prioritise productivity, efficiency, and reliability. They want solutions that improve collaboration, streamline work, and integrate with their systems. They prioritise time-saving, productivity-boosting, and business-impacting products. Lifestyle Seekers- These customers value lifestyle, convenience, and entertainment. Busy parents, urbanites, and those seeking entertainment are among them. They want products and services that make life easier, convenient, and fun. They like simple interfaces, personalisation, and items that fit into their lives.
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Review the range of technology available within the people profession, including how it can be utilised to improve working practices and collaboration. (AC1.4) If you use secondary sources you should include your short references in the narrative here. Wordcount: Approximately 250 words. |
| To ensure they are properly acknowledging the achievements of their human resource professionals and their entire workforce, they should implement the technology highlighted in the CIPD HR Professional Map (CIPD, 2022a). Three technologies which are used by HR people profession are;
Internet- Employees may gain access to information if the company successfully adopts the use of internet sources (Migrator, 2012). The internet improves collaboration by allowing powerful communique and access to data as evidence by Glossop (2021). For instance, in Misk Hub organisation, personnel can use on line platforms to share documents, talk in real-time, and collaborate on tasks irrespective of their physical region. Human Resource Information System (HRIS) – According to the CIPD (2021a), organisations often used manual methods like paper records and spreadsheets before switching to an HRIS system. HRIS is useful in facilitating compliance, increasing efficiency and accuracy, and saving time. One of the main benefits of this method is that it can be used to easily and effectively manage large amounts of data in Excel. HRIS improves collaboration by using centralising HR processes, improving information management, and streamlining verbal exchange (Appvizer, 2022). For instance, in Misk Hub company, HRIS permits personnel to access and update their private facts, request leaves, and talk with HR seamlessly, fostering collaboration among HR and employees. Electronic Resource Planning (ERP) – For strategic planning purposes, the ERP system is utilised to determine the current state of the art in personnel data management. Anderson (2023) explains that this is done to guarantee a company’s operations are well-coordinated as a whole. This leverages payrolls, resource plans, professional development, projections, and budgets simultaneously. ERP improves collaboration with the aid of integrating numerous organisational functions, enabling and statistics-driven decision-making as evidenced by Precise Business solution (2023). For example, in Misk Hub organisation, ERP lets in exclusive departments, such as HR, finance, and project management, to access and share statistics seamlessly, facilitating collaboration, aligning aid making plans, and improving ordinary operational performance.
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- Within six months, PS&M personnel will be provided with chances for capacity building through partnerships with educational institutions to gain knowledge and skills for implementing category management.
- The PS&M would become more motivated in the long run by providing recognition and benefits for pursuing category management implementation.
- Within a year, an effective change management strategy would be pursued, focusing on tracking the change and spotting change resistance
1.0 Introduction
1.1 ADNOC Organisation Background
In this report, the organisation of focus is Abu Dhabi National Oil Company (ADNOC). This is for understanding the impact of contract terms and conditions on distribution of risk and power with their suppliers. This is an organisation which began its operation in 1971 and today is ranked as the leader in diversified energy group which is owned by Abu Dhabi Government (ADNOC, 2022). The organisation network of holistically integrated business has based their operations across the entire energy value chain assisting their capacity for meeting overall demands of the consistently changing energy markets. For remaining competitive, the organisation has allocated $15 billion for advancing and accelerating lower-carbon solutions, investment in new energy solutions and decarbonisation technologies for lowering their carbon intensity with 25% by 2030 and successfully facilitating their NetZero by 2050 target. The company has a network of fully operational companies that operate throughout the entire hydrocarbon value chain, handling tasks including exploration, production, processing, storing, refinement, and supply in addition to manufacturing a wide range of petrochemical products. I work as a Contract Engineer for ADNOC Offshore, one of the company's divisions. The offshore division of ADNOC is responsible for the delivery and development of oil and gas resources in the waters surrounding Abu Dhabi. With OPEX and CAPEX, ADNOC Offshore spends over 3,000 million dollars annually. The organisation structure is as illustrated in figure 1; Figure 1: ADNOC Organisation Structure1.2 Identified Category Management
The deployment of the iSourcing system, a technology-focused procurement procedure, was chosen as the category management in this study. The need for oil and gas has significantly expanded in the modern era since the Covid-19 epidemic. As a result, ADNOC is forced to spend money on equipment to help them process and refine more oil and gas products. In light of this, the team leader's responsibility is to see that an iSourcing system is in place and can be utilised to purchase the new machines that the company needs to upgrade its operations. Locally in UAE, regionally in the Middle East, and internationally in Western nations, this would apply. This project aims to produce a report outlining the implementation of the change approach. This is done while ensuring the team members and leader have the necessary abilities to carry out the plan successfully. Implementing the new category management strategy is the kind of change being sought. The learner will be the team leader throughout the full category management process since a team has been chosen to oversee the deployment of iSourcing. The practical approach would be utilising various tools and strategies that demonstrate leadership and best practices in change management, along with a focus on the category management data from the ADNOC firm.2.0 Change Management Approach
2.1 Introduction of the Required Change Process
In its Procurement Supply and Management (PS&M) budget, ADNOC had allocated roughly 10 million UAEis before the COVID-19 epidemic. Up to 5,000 domestic and foreign providers are currently utilised in this. Because of the significant financial allocation in PS&M, the ADNOC sourcing method is crucial to their operations in this scenario. Logistics, equipment, and facility administration are all purchased separately by the organisation, all of which fall under the organisation's primary spending categories of computers and technical systems. As a result, they lack a centralised system that would allow all departments to be involved in aiding the procurement procedure (CIPS, 2020). The Burke-Litwin Model (Coruzzi, 2020) can pinpoint the internal and external factors that contributed to the identified change. This model ranks the many change drivers according to their importance and provides evidence of each one in figure 2; Figure 2:Drivers of Change Model When taking into account the ADNOC organisation and indicated change, these elements have the following effects, as stated in Table 1: Table 1:Summary of the Drivers of Change in ADNOC Organisation| Factors of change | Explanation |
| External environment | Supply chain networks have been significantly impacted since COVID-19. ADNOC's ability to replenish stock, equipment, and machinery has been affected. Therefore, ADNOC would participate in strategic alliances by including diverse actors and intermediates in the complete value chain through iSourcing |
| Individual and oganisational performance | ADNOC's investment in iSourcing would reduce PS&M turnover, everyone's performance, and supply chain network satisfaction. |
| Leadership | To ensure iSourcing success, the PS&M will lead and manage efficiently. This inspires and guides other organisations to iSourcing success. |
| Mission and strategy | The achievement of ADNOC's aim to provide high-quality oil and gas products would be ensured by the deployment of iSourcing. The justification for this is to quickly and effectively engage highly qualified vendors. |
| Organisation culture | Implementing iSourcing would promote the collaborative and teamwork-oriented organisational culture of ADNOC. This is due to the platforms offered by iSourcing that provide suitable options for teamwork and collaboration. |
| Task requirements and individual skills | Employees at ADNOC lack the knowledge and skills necessary to deploy iSourcing. This deficit might be filled by offering possibilities for professional advancement. Implementation of the change would be successful. |
| Employee motivation | This report's proposal suggests that providing monetary and non-monetary rewards is necessary to encourage people to adopt iSourcing. This is for employing remarkably contemporary systems of practice. |