Solution

Contents

1.0 Abstract 4

2.0 Introduction of the company. 5

2.1 Who We Are: 5

2.2 Vision and Mission: 5

2.2 Company Strategy. 5

2.4 Globalization and Innovation: 5

2.5 Business Model: 5

3.0 Corporate Governance at Walmart Inc. 6

3.1 Board of Directors. 6

3.2 Board Composition, Structure, and Policies. 7

3.3 Role and Responsibility. 7

3.4 Role of the Committee Members 8

3.5 Executive Performance Evaluation and Succession Planning. 8

3.6 Misconducts, Scandal, and Consequences. 8

3.7 Environmental, Social, and Governance (ESG) 8

4.0 Porter’s Five Forces Analysis of Walmart 10

4.1 Competitive Rivalry – High. 10

4.2. Supplier Power – Low to Moderate. 10

4.3 Buyer Power – High. 11

4.4 Threat of Substitution – Moderate. 11

4.5 Threat of New Entrants – Low.. 11

5. 0 Value Chain Analysis of Walmart Inc. 12

6.0 Industry Analysis of Walmart Inc. (2025) 13

6.1 Investors. 13

6.2 Market Communication. 13

6.3 Technology. 13

6.4 Culture. 14

6.5 Political and Legal 14

6.6 Emerging Markets. 14

7.0 Financial Performance. 15

7.1 ROA and ROI 15

7.2 Cash-flow.. 16

7.3 Stock Performance. 16

8.0 Conclusion and Recommendation. 17

9.0 References 18

1.0 Abstract

This report includes a thorough analysis of Walmart Inc., a global retail giant that succeeds through cost leadership and massive scale of operations. This examines a Walmart’s corporate structure, governance practices, global expansion strategies, and technological innovations. Using Porter’s Five Forces and value chain for analyzing Walmart’s competitive position and operational efficiency, the report is prepared. In addition, it reviews Walmart’s ESG performance and how it manages to mitigate the reputation risk associated with recent controversies concerning the rollback of Diversity, Equity, and Inclusion (DEI) initiatives. Supply chain management, low cost business model and digital transformation are found as Walmart’s major strengths. Although this is improving customer satisfaction and managing ESG goals, it is posing challenges in sustaining ESG goals, improving customer satisfaction, and managing reputational risks attributed to DEI policy reversals. The report suggests the following recommendations for Walmart (1) to reinstate and fortify its DEI programs to restore stakeholder trust, (2) to invest in its greener supply chain policies to meet its emission goals, (3) to upscale its customer service to raise its satisfaction scores, and (4) to keep exploiting the use of AI and automation to attain higher levels of efficiency. Such strategic adjustment will enable Walmart continue to lead in global retail while mitigating the ethical, and environmental as well as competitive pressures.

2.0 Introduction of the company

 2.1 Who We Are:

Founded in 1962 by Sam Walton, Walmart Inc. is one of the largest multinational retail corporations in the world, with headquarters in Bentonville, Arkansas, USA. Walmart is a global leader in retail and operates a chain of hypermarkets, discount department store, and grocery stores. Walmart currently has over 10,500 stores in more than 20 countries and employs more than 2 million people around the world (Walmart, 2025). Millions of customers go through both physical stores and the company e-commerce platforms.

2.2 Vision and Mission:

According to Walmart (2023), the vision of Walmart is ‘to be the destination for customers to save money, no matter how they want to shop.’ This demonstrates its focus on the customer and affordable nature. This promise, as outlined in its mission statement ‘to save people money so they can live better’ is clear: It is to offer value to customers through low prices and an extensive range of products. This accessibility, community, and operational efficiency is shown in Walmart’s mission and vision.

2.2 Company Strategy

Choo (2024) reports that Walmart’s business strategy centers around offering everyday low prices (EDLP), operational efficiency, and scale. It leverages its extensive distribution network and supply chain management to reduce costs and pass savings on to customers. Walmart also focuses on customer satisfaction through a seamless omnichannel experience that integrates in-store, online, and mobile shopping. In recent years, the company has increasingly adopted digital transformation initiatives to enhance convenience and personalize the shopping experience.

2.4 Globalization and Innovation:

According to Ji (2025), Walmart’s globalization strategy is its expansion of operations to markets,,,….

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